The results of questionnaires of players, as well as other people, about pachinko parlors, indicate that the majority of them are always dissatisfied with cigarette smoke and noise. These two problems have long been a big challenge for the pachinko industry.
Regarding noise, as you know, a lot of different sounds are produced at pachinko parlors. The industry body of play machine manufacturers has set upper limits on the volume of electronic sounds/sound effects from game machines. In addition, some of the recently-developed game machines are designed to allow the player to adjust the volume as required. As for other noises, the internal structure of the shima (“island”, where pachinko machines are installed) equipment and ball replenishing device have been modified to reduce noise. In addition, these equipment and devices are equipped with measures including damping and sound absorbing materials. Similar to the problem of smoking, it is necessary to strike a good balance between entertainment and annoyance because some players like such sound effects.
Apart from the noise, cigarette smoke and the smell of cigarettes, the pachinko industry has made considerable progress in the improvement of convenience and comfort. This includes chairs which are more comfortable and reduce fatigue, even after long hours of play, cozy lounges, free areas to read manga, mobile phone battery charging stations, WI-FI connectivity services, powder rooms in women’s restrooms, and other equipment and services are provided.